Check the website : http://www.timesofmoney.com/mf/jsp/home.jsp?uiId=TomMf to see what they are saying.
You can imagine the fate of the Mutual Fund Investors with Timesofmoney.com. They are left with no choice but watch good portfolio at timesofmoney.com and sell their funds later when it reaches in profit or their objective is fulfilled. The Website no longer updates the latest NAV value.
This is pathetic customer service behavior by Times Group by saying "As part of our business strategy".
They need to be more sensitive to their customers. They should have at least have the NAV updates happening to make sure that the investors are not left with other methods to figure out their portfolio value in order to transact. Now the investors are left with following options :
- Maintain portfolio at Moneycontrol or Valueresearchonline
- Sell MF from timesofmoney at earliest opportunity
- Always do business with AMCs directly.
- AMCs have much better transition plans if they change their business strategy !