This post will make lot of people happy who are frustrated after calling ICICI phone banking several times, but not able to speak to the operator for their queries. Specially for Home Loan account queries, when you call & even after correct following their instructions on the phone IVR(Interactive Voice Response) system, you still cannot access your account.
Here is the trick ...
1) Call ICICI Phone Banking Number
2) After listening to the initial annoucements
3) Press : 1 - 1 - 5 - 2 - 1
4) Then you will be asked to enter your Loan Account Number(The numeric part only) ..
5) Enter any 10-11 digits
6) The IVR will say "Sorry that was an Invalid Entry, please try again"
7) Again enter some other 10-11 digits - The Step 6) will be repeated
8) Again enter some other 10-11 digit number - The Step 6) will be repeated
9) Then it will say "You have exceeded maximum tries, transferring the call the phone banking officer " !!
You made it to the operator in less than 5 minutes(depending upon call volume)
Try this !!!
Happy calling ...."Hum Hai Na..."