Wednesday, December 20, 2006

Bangalore Wish lists !!

Living in Bangalore for more than 6+ years I always had several wish lists coming in my mind whenever I travel on roads & or discussing about infrastructure in Bangalore with my friends.

Recently I noticed some of my wish lists coming in reality ..It feels good about the positive change ..specially when you start noticing more of that ...

  • Closed Garbage Collection Trucks
    • Whenever I used to drive in my car to Office, I would see Garbage collection is done in a open truck everyday in the morning, stinking & putting garbage on roads while it moves along the path :(....But now I see all the trucks have been modified as Closed Trucks to carry the garbage !!
  • Good Roads
    • There are good roads been laid out on all the main road from my home to Office & even in the by-lanes !!..This is very good initiative by the BMP.
  • Footpath for Walking beside roads
    • This is another Wish List which is coming true in most of the areas in South Bangalore & other areas as I have seen them. The Path way is very much required on the side of the road for people walking on roads instead. It helps the traffic to move smoothly too.
The above is just something I thought I will share to help people who are looking to visit Bangalore or relocate Bangalore !!. As it definitely adds value to the City.

My other wish lists :

  1. Roads with divider for main roads leading to offices
  2. Driving time to the Airport/Railway Station to be reduced
  3. Ample Parking spaces for market areas
  4. More 24x7 Medical Shops

Thursday, December 14, 2006

Airtel : Great Service ..Every time !!

Its good to see that some professional company provides same excellent level of service everytime, over a period of time, infact it improves !!

Its good to praise the services of companies like these !!

I had Airtel Telephone Services outages 3 times till date all because of some issue local at my place & every time it was fixed within 2 hours time(infact < 1 hour time for 2 times). Its a amazing service standard, as the Broadband Service too depends on the Phone line.

It always feel good when something like this happens in service industry. I guess every company should take such examples & try to see that they keep on improving standards of service so that they get more business & also customer feels happy for paying fees for the services.

great day !!

Monday, December 11, 2006

Air Deccan : Amazing Service Experience !!

Today I had good service experience with Air Deccan ( !!. I had few tickets booked with them for my return journey in Rs.6(yes Rs. SIX !) ..As I had change in plans I called Air Deccan to Cancel the tickets.

The Agent gave me in option to pre or postpone the dates of journey with NO EXTRA charges. Also for the return journey I canceled 2 other passengers on the same PNR & they canceled that refunded me the entire ticket amount. As otherwise the cancellation of these tickets would have been around Rs. 750/- per ticket :(

It was good service on part of the Airline to offer advise to clients. I know there are lots of people cribbing out there about Air Deccan service & stuff like that ..but this was a good experience for me.

I guess we need to give sometime to the airline industry to mature in India to give better service to customers. Also at the same time keep realistic expectations about Service Offering & Price Paid ..that helps a lot !!

Its almost midnight & I will get a good sleep as this saved a lot of money as well as hassles to find another value for money fare for the same journey !!